Privacy Policy
Our commitment to protecting your privacy and data.
Last Updated: January 20, 2026
1. Introduction
NODA Intelligence ("we," "our," or "us") is committed to protecting the privacy and security of information collected through our website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
As a provider of AI solutions to government agencies, we adhere to the highest standards of data protection, including FedRAMP requirements and federal privacy regulations.
2. Information We Collect
Information You Provide
Contact information (name, email, phone number, agency affiliation)
Account credentials (username, password)
Communications with our support team
Information submitted through forms on our website
Automatically Collected Information
Log data (IP address, browser type, operating system)
Usage data (pages visited, time spent, navigation patterns)
Device information
Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our services
- Respond to inquiries and provide customer support
- Send administrative information and service updates
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and enforce our terms
- Prevent fraud and maintain platform security
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
Service Providers: With vendors who perform services on our behalf
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers or acquisitions
With Consent: When you explicitly authorize disclosure
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- FedRAMP-compliant security controls
- Continuous monitoring and incident response procedures
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your information
Objection: Object to certain processing activities
To exercise these rights, please contact us at privacy@nodaintelligence.com
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or our data practices, please contact contact@nodaintelligence.ai.
Terms of Service
The terms and conditions governing your use of our services.
Last Updated: January 20, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of NODA Intelligence's website, platform, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you are accessing the Services on behalf of a government agency or organization, you represent that you have the authority to bind that entity to these Terms.
2. Description of Services
NODA Intelligence provides artificial intelligence and machine learning solutions designed specifically for government agencies. Our Services include, but are not limited to:
- Operational intelligence and incident response automation
- Citizen service automation and conversational AI
- Policy and document analytics
- Predictive analytics and data-driven insights
- Related professional services and support
3. Eligibility and Account Registration
Our Services are intended for use by government agencies and authorized personnel. To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Acceptable Use Policy
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or conduct security testing without authorization
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any systems or data
- Use the Services for any unlawful or fraudulent purpose
- Reverse engineer or attempt to extract source code
5. Government-Specific Terms
For government customers, these Terms are subject to applicable federal, state, and local procurement regulations. In the event of any conflict between these Terms and applicable government procurement regulations, the regulations shall take precedence to the extent required by law.
Our Services are designed to comply with FedRAMP requirements and other relevant federal security standards.
6. Data Ownership and Usage
Your Data: You retain all rights, title, and interest in and to the data you provide to the Services ("Customer Data"). We do not claim ownership of Customer Data.
Our Rights: Subject to your ownership rights, you grant us a limited license to use Customer Data solely to provide the Services and improve our platform (in aggregated, anonymized form).
7. Intellectual Property
The Services, including all software, content, trademarks, and other intellectual property, are owned by NODA Intelligence or our licensors. These Terms do not grant you any ownership rights in the Services.
You may not copy, modify, distribute, sell, or lease any part of our Services without express written permission.
8. Service Level and Availability
We strive to maintain high availability of our Services. However, we do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, security, or other operational reasons.
Specific service level agreements (SLAs) are established in customer contracts with government agencies.
9. Limitation of Liability
To the maximum extent permitted by law, NODA Intelligence shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Services.
Our total liability for any claims arising from these Terms or the Services shall not exceed the amount paid by you for the Services in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless NODA Intelligence from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Services or violation of these Terms.
11. Term and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Services ceases immediately.
Provisions that by their nature should survive termination (including ownership, warranty disclaimers, and limitations of liability) will continue to apply.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law provisions. Any disputes shall be resolved in the federal or state courts located in Delaware.
14. Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy and any applicable customer agreements, constitute the entire agreement between you and NODA Intelligence.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision shall not be considered a waiver of those rights.
15. Contact Information
For questions about these Terms, please contact contact@nodaintelligence.ai.
